What Can My Spa Do to Prepare for the ‘New’ Guest?

The future is bright for wellness. While we have all been through a tough year, the outlook for the wellness industry is positive. People are focusing more on their health (downloads of health and fitness apps grew 46% globally in the second quarter of 2020 according to a recent MoEngage and Apptopia study). They are … Read more

Touchless Hotel Experience: Adapting to the “New Normal” of Guest Expectations

Touchless Hotel Experience: Adapting to the “New Normal” of Guest Expectations As we examine and develop new strategies for the changes that we can expect to see in the hospitality industry post-crisis, we are also starting to envision the world beyond the pandemic and to the new normal of radically shifted travel consumer expectations and … Read more

ResortSuite and ISPA 2017
Fight Hunger Together

This bag will supply 10 meals for the World Food Programme! The International SPA Association (ISPA) announced a partnership with FEED to provide food for 16,000 children in need on behalf of the global spa community. All attendees will receive a FEED Bag courtesy of ResortSuite, and proceeds for each bag supply 10 meals for the World Food Programme. … Read more

A Millennial’s Perspective: 3 Tips to Win the Millennial Market

When I joined ResortSuite a year ago, the first thing I noticed within the hospitality industry was the trend of targeting Millennials. “According to HVS Global Hospitality Services, the average spending power of Millennials will reach a climax in 2017”1. So it’s a pretty relevant conversation to have. Depending on who you ask, Millennials generally … Read more