Management Team

Frank Pitsikalis,

Founder & CEO

A professional headshot of Frank PitsikalisFrank brings a wealth of professional and personal experience to his role as Founder & CEO of ResortSuite. He has advised Fortune 1000 companies who utilize technology at a strategic level and has worked at top international management consulting firms including, Ernst & Young, USoft (Unisys), and MERANT. Combining his knowledge of the hospitality field with his background in enterprise level technology, Frank founded ResortSuite, establishing a position as the leading provider of true integrated, guest-centric, hospitality and leisure management technologies including spa software and resort software.Frank devotedly volunteers his time to various industry associations including, The Leading Spas of Canada and The International Spa Association (ISPA) where he serves as a board of director on both boards. He was a contributing author for ISPA’s Retail Management for Spas, The Art & Science of Retail, writing two chapters in the textbook. Currently he is working with The ISPA team on contribution to ISPA’s Financial Management for Spas Book. Frank is an enthusiastic speaker and presents regularly at prominent industry events and forums. Frank can be reached at

Stephan Karayannopoulos,

VP Product Development

A professional headshot of Stephan KarayannopoulosStephan is a long-standing member of the ResortSuite team and has played a key role in the initial development of the ResortSuite solution.  In his current position, Stephan is responsible for directing the continued vision and growth of ResortSuite and for driving forward the multilateral initiatives with his team.  Prior to joining ResortSuite, Stephan worked as a software consultant for several leading companies in the banking, government and healthcare sectors, where he directed a number of strategic projects and initiatives. Stephan can be reached at

Fauzi Zamir CA,

Chief Operating Officer and CFO

A professional headshot of Fauzi Zamir in an officeFauzi joined ResortSuite with a wealth of expertise in both the financial and technology sectors. His extensive experience includes running overall business units of small and large, private and publicly owned corporations. Fauzi spent nine years with the sixth largest trust company in Canada, First City Trust, as its Chief Financial Officer. He then started and headed the Canadian consumer financing business for Newcourt Credit Group (now CIT) – the largest independent finance company in the world at the time — where he also managed the software development and launched the first fully automated point-of-sale term lending delivery methodology in the world.  Fauzi can be reached at