What Can My Spa Do to Prepare for the ‘New’ Guest?

The future is bright for wellness. While we have all been through a tough year, the outlook for the wellness industry is positive. People are focusing more on their health (downloads of health and fitness apps grew 46% globally in the second quarter of 2020 according to a recent MoEngage and Apptopia study). They are … Read more

Horizontal Complexity

Horizontal Complexity By James Drozdiak Many resorts, destination spas, and other multi-amenity properties have issues with multiple solutions to address the various needs of their property. This may involve a Property Management System, Spa software, POS, and dining solutions. Regardless of the size of the property, this can cause issues with integration, guest service, marketing, … Read more