What Can My Spa Do to Prepare for the ‘New’ Guest?

The future is bright for wellness. While we have all been through a tough year, the outlook for the wellness industry is positive. People are focusing more on their health (downloads of health and fitness apps grew 46% globally in the second quarter of 2020 according to a recent MoEngage and Apptopia study). They are … Read more

Touchless Hotel Experience: Adapting to the “New Normal” of Guest Expectations

Touchless Hotel Experience: Adapting to the “New Normal” of Guest Expectations As we examine and develop new strategies for the changes that we can expect to see in the hospitality industry post-crisis, we are also starting to envision the world beyond the pandemic and to the new normal of radically shifted travel consumer expectations and … Read more

Hershey – The ResortSuite-est place on Earth.

I am happy to “officially” announce that Hershey Entertainment and Resorts (HER) has selected ResortSuite to manage the The Hotel Hershey, The Spa At The Hotel Hershey, Hershey Lodge, Hershey Highmeadow Campground, Old Mill Stream Campground, Hershey Golf Collection and all associated activities and membership operations. Instead of blogging about the merits of our software, … Read more