Concierge Third Party Reservation System

Complete third party reservations conveniently on behalf of your guests. ResortSuite CONCIERGE allows a property to manage external reservations and partner information –  another way to personalize and deliver a five-star guest experience.

What makes ResortSuite CONCIERGE stand out?

  • Display which services are available with third party providers, including pricing, rates, availability, and special alerts for guests
  • Get access to a guest’s complete history of external reservations to ensure that exceptional guest service is provided and guest loyalty is enhanced
  • Record interactions and preferences to ensure relevant and timely information is always available to your staff

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2 Ways to Utilize the Power of a Single Guest Profile

Integrated Approach

From third party car services, activity providers, tour operators and in-house room reservations, your front desk and reservations staff can get access to all information they need to know about a guest when combined with other ResortSuite modules.
Fully Integrated

Multi-Vendor Approach

With the seamlessness of the fully integrated approach, the multi-vendor solution is best fit for concierge operations that use a corporate standard for their PMS and POS.

Enhance your guests’ experience by allowing them to book everything your property offers anytime, anywhere

The home page of our web-based solution for online booking
Learn more about ResortSuite GuestEX

Streamline your operations through tablet-based applications and web-based management systems

ResortSuite Dashboard: a solution for monitoring data collected through ResortSuite
Learn more about ResortSuite OPS

Our module-based solutions can integrate with existing
vendors or run your entire operation.

Click any of the modules below to learn how they can
fulfill the needs of your business: