Join ResortSuite users from all over the world to learn and share best practices on how you can maximize the benefits of using ResortSuite! With an overarching theme of “Driving Business Excellence through Superior Guest Experiences”, the ResortSuite User Conference aims to enhance ResortSuite users’ knowledge on how to achieve business goals using its latest technologies for mastering the art of personalizing experiences within the hospitality and wellness industry.

Dr. Bryan K. Williams


Dr. Bryan K. Williams is a keynote speaker, consultant, and author. He is a noted authority on service excellence and leadership effectiveness. Over the past several years, Bryan’s keynote speeches and seminars have helped hundreds of organizations create a memorable service experience for their customers. Prior to this current venture, Bryan worked with the Ritz-Carlton Hotel Company for ten years. In his last role, he was the Global Corporate Director of Training & Organizational Effectiveness.

Don’t miss Bryan Williams’ keynote sessions developed exclusively for ResortSuite Users!


  • User Efficiency and Advanced Reporting
  • Resortsuite Product Roadmap
  • Revenue Management Techniques within ResortSuite
  • Enhanced Marketing Strategies with ResortSuite CONNECT
  • Forecasting the future of guest experience

and many more!

March 28-30, 2017
Omni King Edward Hotel
Toronto, Canada

King Edward Hotel


  • Gain access to exclusive content on how to maximize the features of ResortSuite
  • Connect and collaborate with fellow ResortSuite users from all over the world
  • Participate in interactive training sessions on specific modules
  • Network with industry peers in facilitated discussions
  • Be equipped with the latest technology trends in hospitality and guest experience
  • and many more!

    Your registration includes:

    • All keynote, networking and training sessions
    • Welcome reception cocktails
    • Breakfasts, lunch and snacks during the conference


    March 28:
    7:30 PM – Registration and Welcome Reception Cocktails

    March 29:
    8:00 AM – Welcome Remarks and Breakfast Keynote
    9:50 AM – Morning Sessions Begin
    12:30 PM – Lunch
    1:30 PM – Afternoon Sessions Begin
    7:00 PM – ResortSuite Customer Dinner

    March 30:
    8:00 AM – Breakfast Keynote
    9:10 AM – Morning Sessions Begin
    12:40 PM – Event Ends


    The Omni King Edward Toronto will be hosting all ResortSuite User Conference attendees for the conference. The first luxury hotel in Toronto, built in 1903, it has been re-imagined for the 21st century. The focus of its $40 million renovation is to showcase the old-world charm and vibrancy of Toronto with a complete transformation of its spacious guest rooms, meeting space, lobby, restaurant and bar. The hotel is conveniently located in the financial, entertainment and shopping districts, the Metro Toronto Convention Centre, Sony Centre, The Distillery District, Eaton Centre and the St. Lawrence Farmers Market.

    37 King St. East, Toronto, ON

    Guest Rooms:
    ResortSuite has secured an exclusive discounted room rate from the Omni King Edward Hotel starting at $219 CAD/night.

    Deadline for room reservations is on March 3rd, 2017.

    Nearest airport options:

    Billy Bishop Toronto Airport
    View Directions

    Lester B. Pearson International Airport
    View Directions

    ResortSuite is excited to announce that this year’s welcome cocktail reception will be held at the world-renowned Hockey Hall of Fame. The Hockey Hall of Fame is an outstanding combination of treasured artifacts, multi-media exhibits, a showcase for hockey’s Honoured Members and, of course, home of the Stanley Cup. All attendees will receive free admission to the museum on their leisure time during the week.


    Don’t miss this much-awaited conference exclusive to ResortSuite Users!

    Full Conference Pass: $895

    PLUS! Save more and bring your team with our Buy 4, Get 1 Promo
    Get A FREE FULL CONFERENCE PASS for every 4 passes that you purchase.

    Limited spots available!

    For more information, please contact our Sales and Marketing Coordinator, Claudine Ting at 416 259 0715 ext. 2044 or at claudinet@resortsuite.com