Holistic Care for Guests. Holistic Care for Operations.
The key to a successful spa business is satisfying your guests. And creating satisfied guests means understanding them and knowing what pleases them. It’s as simple as that. Or is it?
Unfortunately, most spas share a common challenge – how do you effectively complete the consuming day-to-day tasks involved in running a spa while still providing a superior and consistent guest experience for every guest, at every single visit. ResortSuite SPA, designed specifically to address this issue, is a unique and highly configurable guest-centric management software solution that enables you to place your guest’s preferences at the forefront of your operation without neglecting other important aspects of your business. Whether you operate a day spa, multi-location spa, call center or a destination and resort spa, everything you need to know about your guest to ensure their needs are fulfilled at every interaction is now readily available at your fingertips.
Day Spas, Multi-Location Spas & Call Centers
Designed to manage any size spa or salon, the ResortSuite SPA software solution satisfies the multi-faceted needs of any spa operation. Its powerful guest profiling, multi-dimensional scheduling and booking capabilities help maximize your resources and minimize your booking time. ResortSuite’s multi-location capabilities support the management of multiple spa locations on a single database server while maintaining separate scheduling and product inventory for each location and sharing common information such as customer profiles and gift certificates across all locations.
The ResortSuite Solution for Hotels & Resorts is Comprised of :
Destination & Resort Spas
Designed to manage any size spa or salon, the ResortSuite SPA software solution satisfies the multi-faceted needs of a destination spa, hotel or resort spa. Powerful guest profiling, multi-dimensional scheduling and booking capabilities maximize a spa’s resources and minimize booking time.
ResortSuite Solution for Destination & Resort Spas is Comprised of:
Consolidating information directly from ResortSuite’s integrated solutions, ResortSuite DASHBOARD allows you to drills-down into existing rich data to deliver real-time business intelligence.
ResortSuite also extends this unique, guest-centric design with data mining capabilities and integrated one-to-one e-Marketing, Social Networking, Web and Mobile user experiences.