Horseshoe Resort

A four-season destination property with 102 appointed guest rooms, meeting space, 36 holes of premier golf, four restaurants, skiing, and a full-service spa.

Key Business Challenges:
• Eliminate 8 database servers in a cost-effective and methodical manner without disrupting day-to-day operations.
• Lower yearly IT maintenance support costs, regular maintenance visits from technology partners, and outgoing service calls by system users.

ResortSuite Applications:
PMS, SPA, F&B, CATERING, SKI, GOLF, A/R, RETAIL

Results:
• Reduced annual IT costs by 80%.
• Consolidated 8 servers into 1 and eliminated cumbersome interfaces.
• Unified department databases and formulated a single definition of guests, staff, vendors, and gift certificates.