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Latest News

01/26 - ResortSuite Solution Chosen to Manage Hippocrates' Accommodation and Spa Operations
01/21 - $140 Million Restoration of Ocean House Resort Includes Implementation of ResortSuite
11/30 - ResortSuite WEB Enhances the Guest Experience
11/24 - The Crossings Selects ResortSuite
10/8 - ResortSuite Unveils New Dashboard Software for the Spa, Hotel, Resort and Leisure Industries

ISPA Conference & Expo
Gaylord National Resort & Convention Center, MD, USA
November 15 - 18, 2010

Multi-Location Spa Management: Getting the Most from your Technology Investment

Multi-location spa/salon operations have a tremendous opportunity to tap into their economies of scale, rich customer information and operational business intelligence. The reality is, most simply miss the opportunity to significantly reduce costs and increase revenues by running separate software solutions at each location.
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ResortSuite WEB

Learn how to use your website to increase room reservations, spa treatments and golf-tee times.

 


WEB Module PMS Module SPA Module GOLF Module RETAIL Module SKI Module F&B Module CLUB Module CATERING Module RESORTSUITE ResortSuite software modules

The ResortSuite fully integrated hospitality management software provides a unique, easy to use, guest-centric offering that combines common core capabilities with rich domain expertise in every operational area. A fully integrated management software solution, ResortSuite helps you operate your property from a strong, unified base while still enjoying a complete 360o View of your entire operation and each guest's experience.

ResortSuite is built on Oracle, the industry leading database software and provider of business critical information systems. It is complemented by a rich development methodology, meaning all ResortSuite modules are consistent, well-designed, fully integrated and easily configurable. ResortSuite also has a powerful architecture that was designed to quickly address change. It was designed as a single enterprise-class software solution that supports the needs of horizontally complex hospitality and leisure properties. Key information is managed centrally and shared across all operational areas and locations.

This includes:

  • Guest and member profiles
  • Gift certificates
  • Accounting information
  • Employee information

At the center of the ResortSuite solution is the guest/member. Each person's history, whether they are an existing guest or a member of a club, is maintained centrally. That means all of the information regarding a person or group; when they played golf, room reservations, spa treatments, dining activity, special requests, health considerations, and more, is available at any time to the staff at the operation.

This architecture also provides a high degree of consistency in the application. For example, the point of sale functionality and inventory management capabilities are identical in every application. This makes learning and managing the solution very simple and user-friendly.

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