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Latest News

09/14 - Hershey Entertainment & Resorts Select ResortSuite's Property, Leisure & Membership Management Software Solutions
09/01 - ResortSuite Version v5.3 Leads The Way In Golf Resort Management
06/29 - ResortSuite launches revolutionary communications tool, RS Ambassador
06/29 - ResortSuite SPA Achieves Dataworks Integration

KNOW YOUR GUEST: Resort Properties and a CRM Approach

This paper discusses the challenges facing a property in regards to implementing CRM and a guest-centric philosophy to property management, and its impact on the entire organization.
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Hotel & Resort Success Stories

Working As ONE: Next-generation interfaces bring seamlessness to spa and hotel property management systems (Hotels Magazine, Nov., 2008)

 


ResortSuite was built to manage all facets of a hotel or resort operation and eliminate many system interfaces, enabling a hotel or resort to run its entire property, or multiple property locations on one database server. This elicits tremendous benefits to the entire resort operation, including, Customer Service, Operations, Inventory, Marketing, Sales, IT, Finance, and Managment. The most valuable benefit is the deep customer knowledge accessible through the single customer record/profile. A customer, including his or her history, interactions, and preferences, are available through-out the entire resort or sister resorts.

 

WEB Module PMS Module SPA Module GOLF Module RETAIL Module SKI Module F&B Module CLUB Module CATERING Module RESORTSUITE ResortSuite software module

ResortSuite Software Applications for Hotels & Resorts

The modular and scalable design of ResortSuite supports the needs of many different types of hotels and resorts. Any ResortSuite module can operate in a completely standalone fashion or as part of an integrated software solution tailored to the needs of a specific property.

 

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