The Lodge at Woodloch

Created by Canyon Ranch alumnis, John and Ginny Lopis, the lodge is 40,000 square feet of pure luxury.

Key Business Challenges:

  • Implement a system that required no interfacing and could manage all facets of a brand new operation, including advanced customer relationship management.
  • Ensure the selected solution could handle anticipated growth.

 

ResortSuite Applications:

PMS, SPA, F&B, RETAIL

Results:

  • Stored detailed guest information including, likes and dislikes into a scalable database.
  • Provided a fast and trouble-free check-in experience where updates to a guest’s visit could be posted to applicable departments automatically.