Created by Canyon Ranch alumnis, John and Ginny Lopis, the lodge is 40,000 square feet of pure luxury.
Key Business Challenges:
- Implement a system that required no interfacing and could manage all facets of a brand new operation, including advanced customer relationship management.
- Ensure the selected solution could handle anticipated growth.
PMS, SPA, F&B, RETAIL
- Stored detailed guest information including, likes and dislikes into a scalable database.
- Provided a fast and trouble-free check-in experience where updates to a guest’s visit could be posted to applicable departments automatically.