Voted one of the Top 10 Spas in the world by British Vogue and #1 spa in Canada by Spa Finder Readers’ Choice.
Key Business Challenges:
- Eliminate fragmented and costly legacy systems without interrupting operations and accruing unnecessary costs.
- Implement a seamless system that manages accommodations, facilities, customer relationship management, and activities on one database server.
- Increased system scalability and reliability.
- Migrated to a true integrated solution that manages the property’s accommodations and spa services.
- Enriched management’s knowledge of their guests, resulting in effective one-to-one marketing campaigns and increased client retention.