Mastering the Guest Experience

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The Importance of Real-Time Reporting

By admin - 27th February 2011

It wasn’t too long ago that financial staff could take their time assembling, analyzing and packaging financial data for executives. It took a little while to massage the...

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Top 10 Tips to Increase Your Spa’s Profitability

By admin - 22nd February 2011

[1] Simplify your Menu Structure A well designed and structured spa services menu can provide the essential flexibility to book services, schedule resources and run promotions that maximizes...

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PCI Compliance – Why spas, hotels and resorts can no longer ignore it!

By admin - 27th January 2011

Years ago, a merchant’s crime threats were limited to an armed delinquent or a shoplifter. Today you can add the cyber thief to that list. This thief is...

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Hershey – The ResortSuite-est place on Earth.

By admin - 27th September 2010

I am happy to “officially” announce that Hershey Entertainment and Resorts (HER) has selected ResortSuite to manage the The Hotel Hershey, The Spa At The Hotel Hershey, Hershey...

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Welcome to my blog!

By admin - 27th March 2010

Welcome and thank you for visiting. My name is Frank Pitsikalis. I am the Founder & CEO of ResortSuite. Writing a blog has been something I have wanted...

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