Complete third party reservations conveniently on behalf of your guests. ResortSuite CONCIERGE allows a property to manage external reservations and partner information –  another way to personalize and deliver a five-star guest experience.

What makes ResortSuite CONCIERGE stand out?

  • Display which services are available with third party providers, including pricing, rates, availability, and special alerts for guests
  • Get access to a guest’s complete history of external reservations to ensure that exceptional guest service is provided and guest loyalty is enhanced
  • Record interactions and preferences to ensure relevant and timely information is always available to your staff

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2 Ways to Utilize the Power of a Single Guest Profile

Integrated Approach

From third party car services, activity providers, tour operators and in-house room reservations, your front desk and reservations staff can get access to all information they need to know about a guest when combined with other ResortSuite modules.
Fully Integrated

Multi-Vendor Approach

With the seamlessness of the fully integrated approach, the multi-vendor solution is best fit for concierge operations that use a corporate standard for their PMS and POS.

Enhance your guests’ experience by allowing them to book everything your property offers anytime, anywhere

Learn more about ResortSuite GuestEX

Streamline your operations through tablet-based applications and web-based management systems

Learn more about ResortSuite OPS

Our module-based solutions can integrate with existing vendors or run your entire operation.

Click any of the modules below to learn how they can fulfill the needs of your business: