Complete third party reservations conveniently on behalf of your guests. ResortSuite CONCIERGE allows a property to manage external reservations and partner information – another way to personalize and deliver a five-star guest experience.
What makes ResortSuite CONCIERGE stand out?
- Display which services are available with third party providers, including pricing, rates, availability, and special alerts for guests
- Get access to a guest’s complete history of external reservations to ensure that exceptional guest service is provided and guest loyalty is enhanced
- Record interactions and preferences to ensure relevant and timely information is always available to your staff
2 Ways to Utilize the Power of a Single Guest Profile
Integrated ApproachFrom third party car services, activity providers, tour operators and in-house room reservations, your front desk and reservations staff can get access to all information they need to know about a guest when combined with other ResortSuite modules.
Multi-Vendor ApproachWith the seamlessness of the fully integrated approach, the multi-vendor solution is best fit for concierge operations that use a corporate standard for their PMS and POS.